FAQ

FAQ

Most frequently asked questions!

We recommend booking your ride as early as possible, ideally when you book your flights, especially for peak seasons or popular event dates. However we do our best to accommodate even last minute requests.

Yes, all our chauffeurs undergo rigorous training and hold proper licensing and certifications. They are experienced professionals committed to providing safe, reliable, and courteous service throughout your journey.

Absolutely! We offer a diverse fleet of vehicles to suit your preferences and needs. Whether you prefer a sleek sedan, spacious SUV, or elegant bus, we'll work with you to fulfill your specific vehicle requests.

Our limousines come equipped with various amenities for your comfort and enjoyment, including plush leather seating, climate control, entertainment systems, complimentary Wi-Fi, refreshments, and more. Specific amenities may vary depending on the vehicle type.

Our pricing is typically based on factors such as the type of vehicle, duration of service, distance traveled, and any additional services requested. We offer competitive pricing packages tailored to fit your budget and requirements.

Up to 6 suitcases, however suitcases are different shapes and materials, some are hard cover, and some are soft. We recommend that you use common-sense measures.

We take our passengers and drivers safety very seriously. To ensure a safe and enjoyable ride, we have a strict policy on alcohol consumption in our vehicles.
Consumption of alcohol is only permitted in stretch limos, party buses and trolleys, which are designed for such activities.

You can request an additional stop when making your reservation and we’ll do our best to accommodate it. Please keep in mind that there is a minimum $15 extra charge, depending the distance and time we have to divert from initial route.

All our vehicles are smoke-free.

Our team monitors your flights to ensure that we're aware of any changes to your arrival time. We'll do our best to accommodate any delays, ensuring that your transportation experience is as smooth and stress-free as possible.

Yes, we provide car seats for children upon request.

We provide all type of car seats from newborn to booster seats.

If you prefer to use your own car seat, that’s totally fine with us. Just make sure you allow some extra time to install your car seat in our vehicle, and please inform us in advance so we can plan accordingly.

Yes, we offer point-to-point service for transportation to the venue. However, for transportation from the event, a minimum of 2 hours of service is required.

Limousine and Car Service in Chicagoland area!

Embark on a Journey with Terra Limousine and Car Service - Where Every Ride is an Experience. Book Now for unmatched service.

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